I purchased * Elitches season passes and attempted to use them a couple of times before...

GetHuman-kejdandr's Refund My Order issue with Groupon from October 2019

Help with my Groupon issue
First: share to improve GetHuman-kejdandr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kejdandr may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kejdandr's own words
I purchased * Elitches season passes and attempted to use them a couple of times before the indicated expiration date. The representative at Elitches told us that the passes are expired and would not alow us through the gates. I have tried to speak to customer service at Elitches but they told me that it is not on their end that it is through groupon. I have tried to contact you guys but I have not heard back. These purchases are not valid I would like to ask for a refund. Please contact me to discuss ***-***-******Katia Barney

GetHuman-kejdandr did not yet indicate what Groupon should do to make this right.

How GetHuman-kejdandr fixed the problem

We are waiting for GetHuman-kejdandr to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman-kejdandr
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 282835 others
0 customers following this

Timeline

GetHuman-kejdandr started working on this issue
Oct 31st, 2019 4:23pm
GetHuman-kejdandr indicated the issue is not fixed yet.
Nov 5th, 2019 5:11pm