I purchased * phone banks. * came in . * were said to have been refunded. according to...

GetHuman-mmgarza's customer service issue with Groupon from October 2019

Help with my Groupon issue
First: share to improve GetHuman-mmgarza's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mmgarza may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-mmgarza's own words
I purchased * phone banks. * came in . * were said to have been refunded. according to my groupon app. yet my bank charged me for them. I paid *.** each. was charged **.** twice. so I should have been refunded **.** since I only received * phone banks. yet no refund has been done. I also know I paid that because wish has them for **.** and I got them thru you instead. so now im left wondering what happen.

GetHuman-mmgarza did not yet indicate what Groupon should do to make this right.

How GetHuman-mmgarza fixed the problem

We are waiting for GetHuman-mmgarza to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-mmgarza
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 282706 others
0 customers following this


GetHuman-mmgarza started working on this issue
Oct 31st, 2019 10:08am
GetHuman-mmgarza indicated the issue is not fixed yet.
Nov 2nd, 2019 9:55am