Dear Sir*Madam,**Vouchers cannot be used – Refund request***. At the time of purchasing...

GetHuman3851990's Refund My Order issue with Groupon from October 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3851990's own words
Dear Sir*Madam,**Vouchers cannot be used – Refund request***. At the time of purchasing the attached vouchers, I had problem in accessing these. I*then wrote to you but response took longer and I went to the Forest Dap Spa and*paid the walk-in rate!***. You then sent me the * vouchers in an email which I printed – see attached. I tried to use * of them on ********, these did not work, and I have to again pay the walk-in rate – see the payment invoice attached.***. When I log in to Groupon, my account, I could see these * vouchers are showing but*when I tap it, none of these open.***. In view of the above, I am sure there is something wrong with these vouchers and these cannot be used as confirmed by Forest Day Spa on ********. Could you please cancel all** coupons and refund my money.**Thank you and kind regards.**Salim Muhammad

GetHuman3851990 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman3851990
Oct 30th, 2019 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 282170 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman3851990 started working on this issue
Oct 30th, 2019 4:26am
GetHuman3851990 confirmed the issue is fixed. Hooray!
Oct 31st, 2019 5:24am