On ********** I purchased a groupon for ***.** for the Flying Squirrel, ** person Super...

On ********** I purchased a groupon for ***.** for the Flying Squirrel, ** person Super Fly Party. On the **th I went to the website it on the link after purchase to se up date and time for the party. When I went to use the voucher code it did not work. I tried from my computer and cell phone and after multiple attempts I hit redeem on my groupon assuming there would e a different code to use since I've never had to go to a different site or anything before. I now know what the redeem button does. I contacting groupon support right after this happened and now have been waiting for * days getting an email about every ** hours that we are waiting on the merchant. At this point I feel like nothing is going to happen. My sons birthday is coming up and I purchased and redeemed the party on the same day when you cant even set up a party for the same day of purchase so its very frustrating. It shouldn't be taking this long to fix something that was an obvious mistake especially when I contacted groupon support right away. Mt main goal out if this is to find out when it's going to be fixed or if there's anyway to refund this because my sons birthday is in less than two weeks and I need to plan his birthday. Thank you for your time.