I sent an email over twenty four hours ago and still I have received no reply. This iss...

I sent an email over twenty four hours ago and still I have received no reply. This issue needs to be sorted out now as what you sold me was fraud which is completely unacceptable and criminal. A few weeks ago I bought celtics tickets on your site. It was clearly titled tickets for the game but it said they were from the legends gold pass club. Still I wanted to be ***% sure that they were tickets to the game so I specifically asked on live chat, to one of your support technicians if they were tickets to the game. The answer was yes. I have an email of the whole conversation for proof. I bought the tickets and last night after traveling to the city which cost ** dollars round trip for my friends and I on the train, WE WERE DECLINED ENTRANCE TO THE EVENT. WHAT YOU SOLD ME WAS FRAUD! THESE TICKETS WERE DINNER RESERVATIONS AND IN NO WAY TICKETS TO THE GAME! YOU NEED TO FIX THIS NOW. *I want a FULL refund, compensation plus replacement tickets*season tickets. This is unacceptable and is a criminal offense. If this is not sorted out soon I will be forced to take legal action. *You have wasted and taken away my time, money, patience, peace. You have caused me great distress and not only me! The people I brought to the game with me! This needs to be fixed now!