At **am spent ** minutes on chat with Groupon support about a trade for expired order...

GetHuman-nlittera's Refund My Order issue with Groupon from October 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-nlittera's own words
At **am spent ** minutes on chat with Groupon support about a trade for expired order. I had started the trade as prompted by Groupon msg but it did not work. Original order: MailPix mesh banner *’x*’ $**.** Requested trade: MailPix vinyl banner *’x*’ same price $**.**. Ultimately the chat was lost. It was a confusing and frustrating experience because the Groupon msg said I only had a few hours to do this. Ugh! Why can’t I talk to a live person ?? I am ** years old and trying to follow your rules !! Please can I just get a refund to the card NOW.

GetHuman-nlittera did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman-nlittera
Oct 26th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 280617 others
0 customers following this

Timeline

GetHuman-nlittera started working on this issue
Oct 26th, 2019 4:34pm

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