Good evening, I purchased two Groupon Maine duck tour purchases a few weeks ago. One wa...

GetHuman3806995's Refund My Order issue with Groupon from October 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3806995's own words
Good evening, I purchased two Groupon Maine duck tour purchases a few weeks ago. One was a two adult tickets for myself and my wife and the other was a one child ticket for my daughter. I scheduled an appointment to go down for the tour on October **th and provided the person on the phone with the voucher numbers to reserve that date. They called back and left a message canceling the tour due to high winds the night before the tour after I had already booked a hotel and taken leave from work. I can't get ahold of them at all now. I have called at least ** times and left three messages and my Groupon expires on the **rd of this month the day after tomorrow. Groupon won't let me return this on the app because I viewed the voucher but I had to look at the voucher to give the number to the technician on the phone to reserve a tour. If someone could call me at ***-***-**** to get this resolved I would very much appreciate it.

GetHuman3806995 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman3806995
Oct 22nd, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 278487 others
0 customers following this

Timeline

GetHuman3806995 started working on this issue
Oct 22nd, 2019 12:44am

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