My mother bought two vouchers- one for me and one for her for the Nirvana Wellness and...
GetHuman3805841's customer service issue with Groupon from October 2019
Help with my Groupon issue
First: share to improve GetHuman3805841's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3805841's own words
My mother bought two vouchers- one for me and one for her for the Nirvana Wellness and Yoga Center, *-Class Pass: Choice of HIIT, Barre, Pilates, and Restorative Yoga. We bought this voucher because we want to do Pilates specifically and then when I called the center they said they did not have any Pilates classes and said they were working on adding them, but now they still don’t have them. While waiting for them to add the pilates classes, my mother got into a very bad accident and had to get immediate surgery. She is in the process of recovery but it is a several month recovery process. Unfortunately our voucher expires at the end of October, but we won’t be able to use them due to the car accident. We really love Groupon and use it often and we would hate to lose our money on this. Is there any way a refund is possible or an extension of time? Again, unfortunately we were put into horrible circumstances and we hope you can help us.
GetHuman3805841 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman3805841 fixed the problem
We are waiting for GetHuman3805841 to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.