About my last order * ****-******-*******I had ordered your ****RGB LED strip lights fo...

GetHuman3803730's Refund My Order issue with Groupon from October 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3803730's own words
About my last order * ****-******-*******I had ordered your ****RGB LED strip lights for one of my grand daughters birthday for next week and paid more in order to get it here in plenty of time. Only to find out when I opened the package to make certain that everything was correct only to find out that who ever packed this kit placed the wrong cord for the power supply and there is no way that I can make it fit. Now as ** year old retired Electrical Engineer I happen to know what I am stating. I would like to know how to return this kit because I had to go out and purchase a light kit locally so even if you all were able to replace the power cord there is no way that it could get here in time. Look forward to hearing from someone in your customer service department. My phone number is ***-***-****

GetHuman3803730 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman3803730
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 278172 others
0 customers following this

Timeline

GetHuman3803730 started working on this issue
Oct 21st, 2019 4:02pm

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