I was checking out a Groupon for a birthday party at Incredible Pizza for October...

GetHuman3803710's customer service issue with Groupon from October 2019

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The issue in GetHuman3803710's own words
I was checking out a Groupon for a birthday party at Incredible Pizza for October **** Groupon had my credit card account number from a Groupon I purchased in April this year. Groupon charged my credit card $**.** on July ****. My credit card co. Investigated this purchase and said I made this purchase and used the Groupon. This Groupon expires October **, ****. I have surgery on October **, ****. The Birthday Party is scheduled for November *, ****. Incredible Pizza won’t Honor this Groupon because it’s for a one person pro-package. I didn’t intend to purchase this Groupon. I emailed Groupon in July **** to cancel the Groupon. I got no response to the Email. *I’m ** years old and raising my * year old Granddaughter on a fixed income. I can’t afford to lose $**.**. I’ve been saving towards her birthday party since July ****. Please refund the $**.**. The credit card is now cancelled. I need to purchase a Groupon at Paul Mitchell, Tulsa, Oklahoma for my Granddaughter and me. For hair services.

GetHuman3803710 did not yet indicate what Groupon should do to make this right.

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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
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Groupon

Customer service issue
Reported by GetHuman3803710
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 278169 others
0 customers following this

Timeline

GetHuman3803710 started working on this issue
Oct 21st, 2019 4:00pm

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