I bought a microblading Groupon for my daughter and she doesn’t want it. I want a refun...

GetHuman3801087's Refund My Order issue with Groupon from October 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3801087's own words
I bought a microblading Groupon for my daughter and she doesn’t want it. I want a refund since I do not want a microblading myself

GetHuman3801087 did not yet indicate what Groupon should do to make this right.

How GetHuman3801087 fixed the problem
Tried to access Live Chat online, could not, said "agents not available". Tried calling customer service number, recording said I would be placed in cue to receive a call back. Was called back from obviously overseas somewhere, like India or Pakistan based on the agent's ethnic accent. Requested a refund since I was within the *-day allowable timeframe for a full refund. Agent tried to suggest I exchange for a different deal, I refused, repeating I wanted only the refund to my debit card. She finally allowed the refund to be processed. Received email confirmation, but no monies have arrived back to my account as of today ********
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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
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Groupon

Refund My Order issue
Reported by GetHuman3801087
Oct 21st, 2019 - 3 years ago
Fixed
GetHuman3801087 shared how to fix
Seen by 7 customers so far
Similar issue to 277967 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman3801087 started working on this issue
Oct 21st, 2019 5:44am
GetHuman3801087 indicated the issue is not fixed yet.
Oct 21st, 2019 1:05pm
GetHuman3801087 confirmed the issue is fixed. Hooray!
Oct 22nd, 2019 4:27pm

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