Your records show that I have received Grattan garden furniture two black designer gard...

GetHuman-puppyjac's Order Never Arrived issue with Groupon from October 2019

Help with my Groupon issue
First: share to improve GetHuman-puppyjac's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-puppyjac may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Once logged in to the help section on, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman-puppyjac's own words
Your records show that I have received Grattan garden furniture two black designer garden deck chairs and also adouble bed mattress. I have not received these items. When I placed these orders I had not noticed these items would not be delivered to Northern Ireland. I disabled and a friend came across this problem. Was I charged and if so was I refunded. Do you deliver these larger items to Northern Ireland. I have large parcel delivered to my mum's address, which seems to be a double bed frame I ordered. Don't know how this has been delivered to N.I. lastly states in transit a large kitchen waste bin is in transit. Again it states not delivered to NI. Please check as this has also not been received. Have I been charged and was it reimbursed??? Please please help! Jacqueline

GetHuman-puppyjac did not yet indicate what Groupon should do to make this right.

How GetHuman-puppyjac fixed the problem

We are waiting for GetHuman-puppyjac to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Order Never Arrived issue
Reported by GetHuman-puppyjac
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 277394 others
0 customers following this


GetHuman-puppyjac started working on this issue
Oct 19th, 2019 4:29pm