I bought skydiving as a gift for my brother. He is disabled but gets around just fine...

GetHuman-jbusa's Refund My Order issue with Groupon from October 2019

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The issue in GetHuman-jbusa's own words
I bought skydiving as a gift for my brother. He is disabled but gets around just fine. I called the skydiving place to ask about this before I bought the Groupon. I was assured that as long as he can slide in on his butt and pass the test they give that he could jump. I drove over a hour to bring him to this for his birthday. He passed all the physical requirements but was still turned away and asked to come back with a doctors note. He acquired a doctors note allowing him to jump. I called to make sure again before driving up that they did not need anything else. I was then told that if they do not like what they see when he gets there we will be turned away again. I advised them that he passed all the physical requirements and went above and beyond to get a doctors note. I was then told it didn’t matter and depending on how he looks when we get there will determine if he jumps or not. I would like a refund because I will not be driving back up there to have my disabled brother turned away based on the way he looks.

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Groupon

Refund My Order issue
Reported by GetHuman-jbusa
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 276969 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-jbusa started working on this issue
Oct 18th, 2019 6:08pm
GetHuman-jbusa indicated the issue is not fixed yet.
Oct 19th, 2019 7:45pm
GetHuman-jbusa indicated the issue is not fixed yet.
Oct 19th, 2019 9:04pm
GetHuman-jbusa indicated the issue is not fixed yet.
Oct 19th, 2019 10:05pm
GetHuman-jbusa indicated the issue is not fixed yet.
Oct 21st, 2019 9:57pm
GetHuman-jbusa indicated the issue is not fixed yet.
Oct 21st, 2019 9:58pm

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