I got lost. I was ** minutes late for my appointment. They don’t answer the phone you h...

I got lost. I was ** minutes late for my appointment. They don’t answer the phone you have to book online you can’t ever reach a human even when I try to book my appointment. So I arrived ** minutes late I apologized the owner apologized and she goes well let me go get the girl that I was supposed to be with the girl comes out a few minutes later says she can’t take me because her ** o’clock is here and I’ll run into her appointment and I said my appointment was for ** AM it’s ** after ** how can you be running late for your ** o’clock and why is your ** o’clock. She said do you have a Groupon and I said yes and she goes I can’t take you you’re going to run me behind and I said well how do I get my money back but that’s not my problem you’re going to get a hold of Groupon I am so livid right now I will never be back it’s hard to find their place it’s very hidden they were not friendly