I got lost. I was ** minutes late for my appointment. They don’t answer the phone you h...

GetHuman-jkgustar's Refund My Order issue with Groupon from October 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jkgustar's own words
I got lost. I was ** minutes late for my appointment. They don’t answer the phone you have to book online you can’t ever reach a human even when I try to book my appointment. So I arrived ** minutes late I apologized the owner apologized and she goes well let me go get the girl that I was supposed to be with the girl comes out a few minutes later says she can’t take me because her ** o’clock is here and I’ll run into her appointment and I said my appointment was for ** AM it’s ** after ** how can you be running late for your ** o’clock and why is your ** o’clock. She said do you have a Groupon and I said yes and she goes I can’t take you you’re going to run me behind and I said well how do I get my money back but that’s not my problem you’re going to get a hold of Groupon I am so livid right now I will never be back it’s hard to find their place it’s very hidden they were not friendly

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Groupon

Refund My Order issue
Reported by GetHuman-jkgustar
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 276815 others
0 customers following this

Timeline

GetHuman-jkgustar started working on this issue
Oct 18th, 2019 2:23pm
GetHuman-jkgustar indicated the issue is not fixed yet.
Oct 18th, 2019 8:19pm
GetHuman-jkgustar indicated the issue is not fixed yet.
Oct 21st, 2019 5:51pm
GetHuman-jkgustar indicated the issue is not fixed yet.
Oct 21st, 2019 5:55pm

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