I think Groupon should have a human or an email address that actually goes to an employ...

I think Groupon should have a human or an email address that actually goes to an employee of Groupon. I had an issue of a deal that i paid for and it was canceled by the company Visibly. I had a rep answer with a Question of which way I wanted a refund, I wrote back, and apparently, Groupon discontinued their email service for questions or complaints. I had to go thru another middle site to get an answer, I think it was called resolve, which when sent, groupon removed my account, which I have had for years. I still do not have an answer and no refund of $**. I noticed today that I could see some of my history on groupon, and when you tap customer service, there is nothing, you cannot contact groupon directly. I like groupon, i hate to discontinue.