Barbara Bates ******@***.com***:** PM (* minutes ago)*to Groupon, me**I purchased this...

GetHuman3778225's Refund My Order issue with Groupon from October 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3778225's own words
Barbara Bates ******@***.com***:** PM (* minutes ago)*to Groupon, me**I purchased this groupon on ******* and had an appointment for today ******** at **:** am with Francis.**The groupon says to redeem at **** Grand Avenue in St. Paul. I arrived at **:** am today and found a locked door, where I had to ring a bell and someone from an attorney's office answered. When inside I found a card for Francis at a different address. I called the number on the card only to get a voice mail from Francis. I wanted until **:** and no one showed up, so I left.**On my way home (** miles away) I received a return voice mail from Francis saying she had an emergency this morning and tried to call me on my home number...there was no message from her when I arrived at home.**The worst part is that when I go into the groupon, it states it was redeemed on *******! I DID NOT redeem it on that day and had an appointment for today. How are these vendors able to say it was redeemed and collect their money from you when it was not redeemed???**This is a SCAM, and I want my money back. Please call me at ***-***-****.**Thank you,*Barbara Bates

GetHuman3778225 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman3778225
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 276058 others
0 customers following this

Timeline

GetHuman3778225 started working on this issue
Oct 16th, 2019 8:30pm

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