Before I made an order I comfirmed that there would be free return shipping and was tol...

GetHuman-chraizel's customer service issue with Groupon from October 2019

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The issue in GetHuman-chraizel's own words
Before I made an order I comfirmed that there would be free return shipping and was told there would be for ** days. When I received the item and was unsatisfied I asked the merchant to send a return shipping label but he is insisting that he does not have to pay. I am very very upset with this and cannot deal with talking to the merchant who responds more than ** hours later to any message I send him. Please help me figure out a way to get a free return shipping label or get a full refund of the product.

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Groupon

Customer service issue
Reported by GetHuman-chraizel
Oct 16th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 275690 others
0 customers following this

Timeline

GetHuman-chraizel started working on this issue
Oct 16th, 2019 5:00am
GetHuman-chraizel indicated the issue is not fixed yet.
Oct 16th, 2019 8:27pm
GetHuman-chraizel indicated the issue is not fixed yet.
Oct 16th, 2019 8:27pm

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