I am writing about a problem with a Groupon coupon for Dance Trance Fredericksburg. The...
GetHuman-lkania's customer service issue with Groupon from October 2019
Help with my Groupon issue
First: share to improve GetHuman-lkania's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lkania may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-lkania's own words
I am writing about a problem with a Groupon coupon for Dance Trance Fredericksburg. They advertise classes at **** Jefferson Davis Highway, Fredericksburg, VA, *****. That studio has closed, but they are still advertising the classes for Groupon. The biggest problem is that the phone number associated with the coupon (***-***-****) is our landline number at our house. We are frequently receiving phone calls wanting information about the coupon they purchased. This has been a problem for a while. People who are buying the coupon don’t know how to get information for something they have bought. Can you please contact Dance Trance Fredericksburg (or the main office which is in Florida) and see about taking down this coupon, or at least updating the correct phone number? Thank you, and I look forward to hearing from you soon. Sincerely, Lori Kania
GetHuman-lkania did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-lkania fixed the problem
We are waiting for GetHuman-lkania to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.