I bought *hours massage from “creative growth massage center “ and followed the instruc...

GetHuman3769807's Refund My Order issue with Groupon from October 2019

Help with my Groupon issue
First: share to improve GetHuman3769807's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3769807 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3769807's own words
I bought *hours massage from “creative growth massage center “ and followed the instructions to set up the appointment. Which no website just the number ********** keep calling no one answer until a few days after someone used that number for text and set up appointment. Don’t know men or women, this person asked the voucher number to set up appointment, it weird but I went Groupon and viewed the voucher and gave to that person, then got the schedule for next week, and right on the day text back to cancel because sick. Then keep text to set up another one, then text back to cancel until now haven’t used it yet. I went to Groupon tried to Trade in but can’t because “viewed the voucher” but never redeem. Now I want to refund or trade in another deal, please!

GetHuman3769807 did not yet indicate what Groupon should do to make this right.

How GetHuman3769807 fixed the problem

We are waiting for GetHuman3769807 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman3769807
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 275377 others
0 customers following this

Timeline

GetHuman3769807 started working on this issue
Oct 15th, 2019 4:34pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians