Looking for a motel in St Petersburg's FL. While shopping the button said continue I...

GetHuman3764755's Refund My Order issue with Groupon from October 2019

Help with my Groupon issue
First: share to improve GetHuman3764755's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3764755's own words
Looking for a motel in St Petersburg's FL. While shopping the button said continue I pushed it and inadvertantly bought it. The card used is not one. I wrote and called support immediately. I talked to supervisor Sebastion G I explained it was an error and tyes the $$ i need to rebook in St, Pete. The Knoghts Inn policy no refunds. I explained IT WAS an ERROR. I EXPLAIND IT WAS IMMEDIATE. ERROR. THERE IS NO REASON I CAN NOT BE ACOMADETED. CHECK MY BUYING RECORD i have been a ** yr customer with nsry an issue, Sebation explains there is no one higher than him that can help me, Managers handle more important issues. I explained without steady solid customers there would NOT be a groupon. I called Knights in directly they explained no * could co except groupon. I would like a call back from someone who can help me before * days. Because this is not my card how do I explain they might get their money back in* says maybe. Please give me a call back asap as I am extremely frustrated. *** *** ****. Ms. Lois Clark*It

GetHuman3764755 did not yet indicate what Groupon should do to make this right.

How GetHuman3764755 fixed the problem

We are waiting for GetHuman3764755 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman3764755
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 274983 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman3764755 started working on this issue
Oct 14th, 2019 7:59pm
GetHuman3764755 indicated the issue is not fixed yet.
Oct 16th, 2019 5:43am
GetHuman3764755 indicated the issue is not fixed yet.
Oct 16th, 2019 5:47am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers