Hey, so I bought a Groupon for millennium dental group which I thought provided teeth w...

GetHuman-lhenriqu's customer service issue with Groupon from October 2019

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The issue in GetHuman-lhenriqu's own words
Hey, so I bought a Groupon for millennium dental group which I thought provided teeth whitening‘s. When I called they told me that the coupon did not include teeth whitening‘s only x-ray checks and Teeth cleanings but I have insurance which provides the two for free. I have done my teeth cleaning with millennium dental group last year be a Groupon and I really enjoyed the experience so I decided to want to do it again this year. The manager Erica told me that it would not be applied teeth whitening although they are trying to have a black Friday promotion coming up but I would like to rather switch my coupon for somethi teeth cleanings but I have insurance which provides the two for free. I have done my teeth cleaning with millennium dental group last year via Groupon and I really enjoyed the experience so I decided to want to do it again this year. The manager Erica told me that it would not be applied to teeth whitening although they are trying to have a black Friday promotion coming up but I would like to rather switch my coupon for A different teeth whitening company because I would still like to get the procedure done. When I went to the Groupon app it told me that I could not trade in my coupon because I had already viewed my voucher. I do not want this money to go to waste and I would really appreciate it if you guys could switch the coupon for me but I will be looking out for a email from you guys.

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Groupon

Customer service issue
Reported by GetHuman-lhenriqu
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 274982 others
0 customers following this

Timeline

GetHuman-lhenriqu started working on this issue
Oct 14th, 2019 7:58pm

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