Hello, I would like to request a refund for a groupon I purchased October *, ****. Its...

GetHuman-vaiki_ta's Refund My Order issue with Groupon from October 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-vaiki_ta's own words
Hello, I would like to request a refund for a groupon I purchased October *, ****. Its for a hair salon. I called and made the appointment right away. I then got a call back from the salon saying I could not use the groupon because I had used one before. I read the fine print and the groupon says one per customer, but I took that to mean that I could only purchase one at a time. If you look at my history I have purchased this groupon * times now and been able to use the groupon discount price * times already. This time however I was told by the merchant I can not. They told me to contact groupon and I would get a refund. I do hope you can assist. My cell number is *** ***-**** and the email associated with my account is *****@***.com. Thank you

GetHuman-vaiki_ta did not yet indicate what Groupon should do to make this right.

How GetHuman-vaiki_ta fixed the problem
Thank you. I was able to send in an email and customer service replied within ** hours. Very pleased.
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman-vaiki_ta
Oct 7th, 2019 - a year ago
Fixed
GetHuman-vaiki_ta shared how to fix
Seen by 5 customers so far
Similar issue to 271607 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-vaiki_ta started working on this issue
Oct 7th, 2019 10:53am
GetHuman-vaiki_ta confirmed the issue is fixed. Hooray!
Oct 8th, 2019 11:05am