I went for a prp treatment at Shana Skin. I m not leaving a review but I am very disapp...

GetHuman-emacesa's customer service issue with Groupon from September 2019

Help with my Groupon issue
First: share to improve GetHuman-emacesa's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-emacesa's own words
I went for a prp treatment at Shana Skin. I m not leaving a review but I am very disappointed. First they schedule me an appointment * days in advance and the day of the treatment they told me that they didn’t have me on schedule. Then they found time for, I went there and they didn’t sign me for prp but for something else. They make me change the room after realizing the mistake that luckily I asked otherwise they would have giving me a different treatment. I have never done prp just imagine. During the session she told me that next time I shouldn’t use Groupon but get a deal directly from them at the store. Plus I would get the whole prp treatment if I purchase from them instead of Groupon. At the end yesterday I received half of the treatment because I didn’t pay the whole amount at the store when they actually told me on the phone that is the real full treatment. I would like to be in part refunded for this because isn’t fair. About the facility she was nice overall and a clean place. Even though they should store people’s blood for the prp treatment in a safer sanitize container instead of a trash can. Just my thought. Please let me know what you can do thank you very much. My phone number is *** *** **** I am in New York City. Emanuele Cesare

GetHuman-emacesa did not yet indicate what Groupon should do to make this right.

How GetHuman-emacesa fixed the problem

We are waiting for GetHuman-emacesa to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-emacesa
Sep 19th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 264449 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman-emacesa started working on this issue
Sep 19th, 2019 4:43pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies