Hi, *This is regarding my Banff Gondola groupon. Yesterday, ** min after I purchase the...

GetHuman-ralukino's customer service issue with Groupon from August 2019

Help with my Groupon issue
The issue in GetHuman-ralukino's own words
Hi, *This is regarding my Banff Gondola groupon. Yesterday, ** min after I purchase the groupon, I realized that there is a mistake in pricing,and I requested * calls back from customer support. I was told that I have to talk with a supervisor, and someone will call me back. Nobody called me back to discuss further this issue. I understand that this was a final deal, but the deal is false advertised. *When asked about how many people there are * options: adults, kids(*-**), infants. If this question is there I assume there is different pricing. The oferr itself said starting from, not **.*** person. The offer is confusing. I was hoping for a solution to this problem,but any of your representatives were not able to come up with a solution. I will discuss the issue further with my bank and better business bureau. *Please contact me to ***-***-**** if you have a solution to this issue.*Also the email: groupon.com* customers* support that is posted under my invoice is invalid. How could I contact you right away if there is no way to get to anyone?

GetHuman-ralukino did not yet indicate what Groupon should do to make this right.

How GetHuman-ralukino fixed the problem
This issue was not fixed, because it was a final sale. I was not aware of groupon having final sales. I payed full price. This was not a deal, was sold like one but was not.*SO I will stop using groupon and recommend it too.
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Groupon

Customer service issue
Reported by GetHuman-ralukino
Aug 31st, 2019 - a year ago
Fixed
GetHuman-ralukino shared how to fix
Seen by 4 customers so far
Similar issue to 257805 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-ralukino started working on this issue
Aug 31st, 2019 7:57pm
GetHuman-ralukino indicated the issue is not fixed yet.
Sep 4th, 2019 2:42pm
GetHuman-ralukino confirmed the issue is fixed. Hooray!
Sep 4th, 2019 2:43pm

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