I meed a return label for an order my Mother in Law placed. She is over ** yrs old Resp...

GetHuman-tchele's customer service issue with Groupon from August 2019

Help with my Groupon issue
First: share to improve GetHuman-tchele's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tchele may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-tchele's own words
I meed a return label for an order my Mother in Law placed. She is over ** yrs old Respectably and accidentally ordered multiple times. There is NO Option to Edit or Cancel the order on Groupon, once it it submitted. I can't get ahold of am actual person when calling the One and ONLY Customer Service phone number. All i want is a return label emailed to me so i can return the items for my poor Mother in Law. Its bad enough they let the order process when it was * of the same exact item and same exact size.....qty of *..REALLY? That should have stopped the order right there. She never rec'd any emails at all but they sure took the money real quick. $*** for something that was approx $** with shipping....Seriously? I just want a Return Label and a refund for the * extra items.....it shouldn't be this painful!!!!

GetHuman-tchele did not yet indicate what Groupon should do to make this right.

How GetHuman-tchele fixed the problem

We are waiting for GetHuman-tchele to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-tchele
Aug 29th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 257095 others
0 customers following this

Timeline

GetHuman-tchele started working on this issue
Aug 29th, 2019 9:56pm
GetHuman-tchele indicated the issue is not fixed yet.
Sep 1st, 2019 10:28pm
GetHuman-tchele indicated the issue is not fixed yet.
Sep 1st, 2019 10:29pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies