I purchased * child Go City passes and * adult Go City passes. All of my child vouchers...

GetHuman3376216's Voucher Code Won't Work issue with Groupon from August 2019

Help with my Groupon issue
The issue in GetHuman3376216's own words
I purchased * child Go City passes and * adult Go City passes. All of my child vouchers have the same order number and voucher code. Same thing with my adult passes. This is causing them to all appear to have been used even if only one is scanned. Please help ASAP as we are currently in Chicago and are leaving in two days! My Groupon order number is ********** for the * children Go City passes. My Groupon order number for the adult passes is **********.

GetHuman3376216 did not yet indicate what Groupon should do to make this right.

How GetHuman3376216 fixed the problem
I ordered * Go city passes. Groupon’s directions said to print each voucher or screenshot them. However, what they don’t tell you, is that it’s one QR code person...not per event* hence the reason the voucher numbers were duplicated. I found this out AFTER live chatting with Groupon who instructed me to call the vendor. The vendor explained this all to me and even helped me register my codes on their mobile app. It was pretty stressful but it all worked out in time
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Groupon

Voucher Code Won't Work issue
Reported by GetHuman3376216
Aug 6th, 2019 - 3 years ago
Fixed
GetHuman3376216 shared how to fix
Seen by 43 customers so far
Similar issue to 247829 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman3376216 started working on this issue
Aug 6th, 2019 4:28am
GetHuman3376216 indicated the issue is not fixed yet.
Aug 6th, 2019 2:38pm
GetHuman3376216 confirmed the issue is fixed. Hooray!
Aug 9th, 2019 4:39am
GetHuman3376216 confirmed the issue is fixed. Hooray!
Aug 10th, 2019 11:37am

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