THIS SITE FOR CUSTOMER SERVICE *****—get real people to handle problems instead of one of the stupidest sites I have ever seen is used to handle complaints

GetHuman3371507's customer service issue with Groupon from August 2019

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The issue in GetHuman3371507's own words
Read the problem ... GROUPON CONF*--******GOLFNOW CONF----***********I searched Supreme golf for Great Rock golf course. Groupon has a special offer ( on Supreme golf) that advertises $**.** each for Great Rock also. I proceeded to purchase it. The link redirected me to GROUPON to search the tee times. At the top of the Groupon page it says use EXTRA ** to save on activities, spas ,restaurants and more. After choosing the tee time (*:**am on Aug *th ) I proceeded to check out. The site took credit card info but would not recognize( invalid) the EXTRA ** code, but I still wanted the tee time so I bought it. The site redirected me to Golfnow after it verified that my tee time was available **HOW TO RESOLVE : At the very least, I would like the **% applied to the entire purchase or give me the price of $** per person on my current purchase. As we speak, the same offer is being offered on Supreme golf who uses Golfnow as a reservation platform. Aside from the booking fees, the difference of $***.** (foursome ) versus a $** foursome is a savings of $** that should have been applied to my purchase
It wasnt—- read the oroblem
No, a useless system
How GetHuman3371507 fixed the problem

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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?
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Groupon

Customer service issue
Reported by GetHuman3371507
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 247585 others
0 customers following this

Timeline

GetHuman3371507 started working on this issue
Aug 5th, 2019 5:40pm
GetHuman3371507 indicated the issue is not fixed yet.
Aug 6th, 2019 2:18am
GetHuman3371507 indicated the issue is not fixed yet.
Aug 6th, 2019 2:22am
GetHuman3371507 indicated the issue is not fixed yet.
Aug 6th, 2019 5:48pm

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