I am requesting a full refund from JLJ Med Spa. When I arrived they stated that they wo...

GetHuman3265679's Refund My Order issue with Groupon from August 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3265679's own words
I am requesting a full refund from JLJ Med Spa. When I arrived they stated that they would not do the in injections unless I had my doctors clearance. I had cancer a long time ago. If you check my past Groupons you will see I have had numerous injections without any problems or any negative reactions. My PCP has retired and I have no way to contact him. I have written at least * emails to you and have received no respond from you. Also there is no way to call you. Every time I attempt to reach you I have never receive any reply. If I don't receive get a full refund I am calling my bank and the BBB to register a complaint. I have been a great, loyal customer of yours for years. I am more than disgusted and angry with Groupons. Please contact me ASAP. *****@***.com Phone ***-***-****

GetHuman3265679 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman3265679
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 247247 others
0 customers following this

Timeline

GetHuman3265679 started working on this issue
Aug 4th, 2019 6:41pm