Groupon is advertising at $** ticket for Cirque Del Soleil in Sacramento, starting in...

GetHuman3353886's customer service issue with Groupon from August 2019

Help with my Groupon issue
The issue in GetHuman3353886's own words
Groupon is advertising at $** ticket for Cirque Del Soleil in Sacramento, starting in ******. In checking the groupon ticket choices on your site, the tickets begin at $**.**. I attempted to complete my purchase hoping the ticket would be reduced to $**.**, but it didn't. How do I identify and access the $**.** tickets.

GetHuman3353886 did not yet indicate what Groupon should do to make this right.

How GetHuman3353886 fixed the problem
Yes, my issue was resolved. The advertised ticket price was for specific performances only. Since I was checking for dates other than the reduced-priced dates, it was not giving me the reduced-priced options. I resolved this by getting through to the Groupon online chat person, and having her do the research. She figured out that the reduced pricing was for specific dates and was able to give me the dates and showtimes that the price applied to. Thank you.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3353886
Aug 2nd, 2019 - 3 years ago
GetHuman3353886 shared how to fix
Seen by 37 customers so far
Similar issue to 246421 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman3353886 started working on this issue
Aug 2nd, 2019 3:42am
GetHuman3353886 confirmed the issue is fixed. Hooray!
Aug 5th, 2019 11:09pm