I have attempted to contact by email with nothing but disinterest. I purchased a print...

GetHuman3265619's Order Never Arrived issue with Groupon from July 2019

Help with my Groupon issue
First: share to improve GetHuman3265619's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3265619 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman3265619's own words
I have attempted to contact by email with nothing but disinterest. I purchased a printer June **th and provided my accurate Billing and Shipping information:*Francine Bacardi*** Williamstowne Court ***Buffalo, New York *******Tracking info that Groupon sent my printer to an obscure address over * years old.*Per their instructions, I reached out to the carrier and the landlords at the old old address and no one had the printer nor did they have any info.*Why am I chasing down this printer when it is clearly a Groupon "systems" error. Tday is June **th, almost a month since I have received any real support regarding this issue which makes Groupon theives of approx. $** of my money and I am on a fixed income. I want my money back. The delivery did not go to the correct destination address I provided with the purchase.

GetHuman3265619 did not yet indicate what Groupon should do to make this right.

How GetHuman3265619 fixed the problem

We are waiting for GetHuman3265619 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Order Never Arrived issue
Reported by GetHuman3265619
Jul 17th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 239400 others
0 customers following this


GetHuman3265619 started working on this issue
Jul 17th, 2019 10:41pm