I have attempted to contact by email with nothing but disinterest. I purchased a print...

GetHuman3265619's Order Never Arrived issue with Groupon from July 2019

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Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman3265619's own words
I have attempted to contact by email with nothing but disinterest. I purchased a printer June **th and provided my accurate Billing and Shipping information:*Francine Bacardi*** Williamstowne Court ***Buffalo, New York *******Tracking info that Groupon sent my printer to an obscure address over * years old.*Per their instructions, I reached out to the carrier and the landlords at the old old address and no one had the printer nor did they have any info.*Why am I chasing down this printer when it is clearly a Groupon "systems" error. Tday is June **th, almost a month since I have received any real support regarding this issue which makes Groupon theives of approx. $** of my money and I am on a fixed income. I want my money back. The delivery did not go to the correct destination address I provided with the purchase.

GetHuman3265619 did not yet indicate what Groupon should do to make this right.

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Groupon

Order Never Arrived issue
Reported by GetHuman3265619
Jul 17th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 239400 others
0 customers following this

Timeline

GetHuman3265619 started working on this issue
Jul 17th, 2019 10:41pm