Dear Groupon Customer Service, * My partner and I booked ski lessons at snow centre Hem...

GetHuman-h_kyriac's Refund My Order issue with Groupon from July 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-h_kyriac's own words
Get a refund. was denied lessons due to pregnancy which was not so at time of purchase. ... Dear Groupon Customer Service, * My partner and I booked ski lessons at snow centre Hemel hempstead* i called to book and was advised that i could not ski due to me being pregnant. i was not pregnant at time of booking. and did not know i would be.* The ski centre said that you would honor a FULL refund under the circumstances. They also said that they would forward an email confirming that the vouchers had not been redeemed due to the pregnancy. **The voucher codes are as follows* **) Groupon Code: *********LES Security code: **C*FC**** **) Groupon Code: *********LES Security code: **DC*VPCD***) Groupon Code: *********LES Security code: **DC*HF**E**) Groupon Code: *********LES Security code: *MFEB*******MY PHONE NUMBER IS:************MY EMAIL: *****@***.com*ADDRESS: ** CARTERHATCH ROAD, EN* *LS*Please kindly contact me ASAP and confirm refund.**thank you,*Helen Kyriacou.
real challenges trying to get a refund * or locate clear instructions on how to successfully achieve
would kindly request full refund.
have been loyal customer with Wowcher for years, and thought to try our Groupon for 'different offers' although refund is distressing challenge.
would like resolved asap. have tried calling and other avenues loctaed via website and google advise - although nothing :(
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SKI LESSONS HEMEL HEAMSTEAD
Refund My Order issue
Reported by GetHuman-h_kyriac
Jul 17th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 239214 others
0 customers following this
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Timeline

GetHuman-h_kyriac started working on this issue
Jul 17th, 2019 5:33pm
GetHuman-h_kyriac shared this issue with others over email
Jul 17th, 2019 5:42pm
GetHuman-h_kyriac indicated the issue is not fixed yet.
Jul 18th, 2019 12:57pm
GetHuman-h_kyriac indicated the issue is not fixed yet.
Jul 19th, 2019 12:32pm

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