Greetings! *In December of this past year, I ordered a ISunnao Bluetooth receiver as a...

GetHuman3239580's Order Never Arrived issue with Groupon from July 2019

Help with my Groupon issue
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman3239580's own words
Greetings! *In December of this past year, I ordered a ISunnao Bluetooth receiver as a present for a family member. Come Christmas time the order did not arrive. Thinking it was merely delayed I was not very concerned. However, due to having to getting back to University, I didn't check back on its progress until April of this year. After reading the fine print it appears the package was delivered to my local post office, but due to me never picking it up it was sent back after ** days (January). Seeing as I never received the product, is there anyway I would be able to receive a refund or a credit on groupon of some kind? I realize my response is a bit dealyed, but I only came into town recently and so have not looked into the issue until now.

GetHuman3239580 did not yet indicate what Groupon should do to make this right.

How GetHuman3239580 fixed the problem

We are waiting for GetHuman3239580 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Order Never Arrived issue
Reported by GetHuman3239580
Jul 13th, 2019 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 237122 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman3239580 started working on this issue
Jul 13th, 2019 1:15am
GetHuman3239580 confirmed the issue is fixed. Hooray!
Jul 13th, 2019 3:28pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers