Greetings! *In December of this past year, I ordered a ISunnao Bluetooth receiver as a...

GetHuman3239580's Order Never Arrived issue with Groupon from July 2019

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Once logged in to the help section on, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman3239580's own words
Greetings! *In December of this past year, I ordered a ISunnao Bluetooth receiver as a present for a family member. Come Christmas time the order did not arrive. Thinking it was merely delayed I was not very concerned. However, due to having to getting back to University, I didn't check back on its progress until April of this year. After reading the fine print it appears the package was delivered to my local post office, but due to me never picking it up it was sent back after ** days (January). Seeing as I never received the product, is there anyway I would be able to receive a refund or a credit on groupon of some kind? I realize my response is a bit dealyed, but I only came into town recently and so have not looked into the issue until now.

GetHuman3239580 did not yet indicate what Groupon should do to make this right.

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Order Never Arrived issue
Reported by GetHuman3239580
Jul 13th, 2019 - 2 years ago
Seen by 4 customers so far
Similar issue to 237122 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman3239580 started working on this issue
Jul 13th, 2019 1:15am
GetHuman3239580 confirmed the issue is fixed. Hooray!
Jul 13th, 2019 3:28pm