I wasn't aware that I couldn't use my Groupon on fathers day for Merlins Magic show. I...

GetHuman3078784's Refund My Order issue with Groupon from June 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3078784's own words
I wasn't aware that I couldn't use my Groupon on fathers day for Merlins Magic show. I would like to cancel my order for * people. It says being that I opened the voucher I can't get a refund. I'm new at using Groupon. This was my *st time purchasing on here and I thought thats where I cancel my voucher. I would like a refund please on my * people Groupon for the Merlin Magic show. My name is Leilani Joe.
GetHuman3078784 did not yet indicate what Groupon should do to make this right.
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Groupon

Refund My Order issue
Reported by GetHuman3078784
Jun 13th, 2019 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 221990 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman3078784 started working on this issue
Jun 13th 3:57am
GetHuman3078784 indicated the issue is not fixed yet.
Jun 13th 4:56pm
GetHuman3078784 indicated the issue is not fixed yet.
Jun 14th 8:27am
GetHuman3078784 confirmed the issue is fixed. Hooray!
Jun 14th 8:27am