On *Sunday*, *June* ***, ****** ****:****:**** *PM* *EDT, YVON LAMOUR ******@***.com* w...

GetHuman-yylamour's customer service issue with Groupon from June 2019

Help with my Groupon issue
The issue in GetHuman-yylamour's own words
On *Sunday*, *June* ***, ****** ****:****:**** *PM* *EDT, YVON LAMOUR ******@***.com* wrote: ***Dear GetHuman,**My reiterating of the very same option to cancel the orders*items*tickets as in the previous emails and get the refund of $***,** back to my visa account.**Respectfully, **Yvon***On *Saturday*, *June* ***, ****** ****:****:**** *AM* *EDT, YVON LAMOUR ******@***.com* wrote: *****Dear Gethuman,**Right at the time of getting the tickets, I realized that we will not be able to attend all these events, due to the very short time we will be in St Louis, Mo. I acted immediately to request the refund. See all the emails I sent.**Following are the transactions*tickets to be cancelled and fully refunded:**DATE: *****************E*XR*VKJ* GROUPON.INC, GROUPON IL. * Dinner for two at the Trattoria Toscana Restaurant----$**.***DATE: *****************E*XR*Y*** GROUPON.INC, GROUPON IL.- * Visit for two at the Museum of Transportation--$**.****DATE:*****************E*XR*Y**A GROUPON.INC, GROUPON IL. * the Griot Museum of Black History ----$*.***DATE:*****************E*XR**EHB GROUPON.INC, GROUPON IL. * the Griot Museum of Black History----$*.****Total amount to be refunded------------------------------------ *$***.****Respectfully,**Yvon

GetHuman-yylamour did not yet indicate what Groupon should do to make this right.

How GetHuman-yylamour fixed the problem
By fully Refunding my $***.**. Adding an actual human being, a real person to respond and help solve issues over the telephone with customers. Making the system to contact Groupon Support more customers' friendly.
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Customer service issue
Reported by GetHuman-yylamour
Jun 9th, 2019 - 2 years ago
GetHuman-yylamour shared how to fix
Seen by 6 customers so far
Similar issue to 220056 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman-yylamour started working on this issue
Jun 9th, 2019 6:41pm
GetHuman-yylamour confirmed the issue is fixed. Hooray!
Jun 10th, 2019 9:37pm

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