oct. **,**. purchased groupon order number ****-*******-******. I called a few days l...
GetHuman3007437's Refund My Order issue with Groupon from May 2019
Help with my Groupon issue
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3007437's own words
oct. **,**. purchased groupon order number ****-*******-******. I called a few days later to reserve a spot and was told the zipline closed for the season and we could use the groupon in the spring when they reopened. I noticed in february the groupon was marked redeemed and called groupon and they said dont worry just call the company. I tried to call today to make a reservation and found out they are out of business for ever. I did chat with groupon and customer service did not understand what i was saying and gave me a groupon credit. I told them i wanted a refund on my paypal acct. used to pay for this. they stopped chatting and gave me a credit. (rude). Please issue me a refund. This was not my fault and is getting frustrating. I am ready not to use groupon anymore. Thanks Sharon
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