oct. **,**. purchased groupon order number ****-*******-******. I called a few days l...

GetHuman3007437's Refund My Order issue with Groupon from May 2019

Help with my Groupon issue
Before contacting them, items GetHuman3007437 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3007437's own words
oct. **,**. purchased groupon order number ****-*******-******. I called a few days later to reserve a spot and was told the zipline closed for the season and we could use the groupon in the spring when they reopened. I noticed in february the groupon was marked redeemed and called groupon and they said dont worry just call the company. I tried to call today to make a reservation and found out they are out of business for ever. I did chat with groupon and customer service did not understand what i was saying and gave me a groupon credit. I told them i wanted a refund on my paypal acct. used to pay for this. they stopped chatting and gave me a credit. (rude). Please issue me a refund. This was not my fault and is getting frustrating. I am ready not to use groupon anymore. Thanks Sharon

GetHuman3007437 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman3007437
May 31st, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 214883 others
0 customers following this

Timeline

GetHuman3007437 started working on this issue
May 31st, 2019 12:56am
GetHuman3007437 shared this issue with friends on Facebook
May 31st, 2019 12:58am