Order number ********** had two products, one was delivered through USPS because you sh...

GetHuman2961776's Order Never Arrived issue with Groupon from May 2019

Help with my Groupon issue
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman2961776's own words
Order number ********** had two products, one was delivered through USPS because you shipped it to an old address. Post office has change of address but fed ex does not. Why you shipped to old address when I updated my address on my order I don’t know., but you need to updated to correct address so I get *nd half of my order. It should be delivered to same address as bank card, **** commencement Bay Dr Tacoma Wa ***** NOT the **rd st address.

GetHuman2961776 did not yet indicate what Groupon should do to make this right.

How GetHuman2961776 fixed the problem
Call all carriers, if dropped at post office go there. Because they shipped to an old address they changed it to postage due. The post office had it on a cart off to the side. I had to pay $* for shipping for a package that could have been usps mailed for around $* instead of LOSER company FEDEX. They totally **** lately.
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Groupon

Order Never Arrived issue
Reported by GetHuman2961776
May 22nd, 2019 - 2 years ago
Fixed
GetHuman2961776 shared how to fix
Seen by 6 customers so far
Similar issue to 210770 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman2961776 started working on this issue
May 22nd, 2019 2:32pm
GetHuman2961776 confirmed the issue is fixed. Hooray!
May 23rd, 2019 2:50pm