Hello, I got * passes when I went to San Francisco that we’re supposed to allow us to t...

Hello, I got * passes when I went to San Francisco that we’re supposed to allow us to take advantage of * different type of activities. Unfortunately we had problems with trying to use it with the GoCar rental. It took forever for someone to try to fix one pass but the the other pass never got fixed so we just got tired of trying. Weeks later,..I get a message via email saying that you guys made a mistake on the passes which makes total sense and I believe the coding wasn’t working due to a technical mistake so it all makes sense now but it is kind of useless information now. I just wish you guys would have caught that before hand. It’s bad customer service and I’m just complaining because I use your site very often as you can see. It took time away from my vacation and honestly ruined part of my day trying to get the two vouchers to work.