I tried to buy a Groupon for *** Chophouse in St. Louis tonight. Your website said ther...
GetHuman2963001's customer service issue with Groupon from May 2019
Help with my Groupon issue
The issue in GetHuman2963001's own words
I tried to buy a Groupon for *** Chophouse in St. Louis tonight. Your website said there was a problem. So I tried * more times. Then I got a call from my credit card fraud department asking if I had spend $** which was the cost of one groupon. I said yes. Then I went to check and it showed I purchased * not *. I tried and thought I cancelled * of them but only have an email confirming one cancellation. Now I can't even get on the site to check.
GetHuman2963001 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2963001 fixed the problem
I figured out how to find Live Chat on Customer Service (not too easy to accomplish) and then it was easy. The Rep removed a duplicate account, cancelled the duplicate purchases and made sure I still had one to use.
Please help with my Groupon issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.