Please refund the $**.** that Groupon charged to my credit card since I am not getting my crab leg order.

GetHuman2961772's Refund My Order issue with Groupon from May 2019

Help with my Groupon issue
Before contacting them, items GetHuman2961772 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2961772's own words
This is still not resolved I guess Groupon does not refund people they’re money when they cancel an order. Won’t be using this site again! ... I ordered the crab legs on ******* thinking they were coming from Groupon. I did go on the crab company’s web site to enter my redemption code but could not go any further. I called them today only to find out I would only receive * crab legs plus other seafood & my total with shipping would be close to $***.**. I don’t think so. Groupon has already charged my credit card for $**.** which I would like refunded please. Thank you
Why does Get Human keep asking me if I fixed the problem when it’s Groupon that owes me the $**.**? Ridiculous!!!
Refund my credit card of the $**.** since I will not be receiving the crab legs I ordered
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Groupon

Refund My Order issue
Reported by GetHuman2961772
May 21st, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 23 customers so far
Similar issue to 210496 others
0 customers following this
Timeline
GetHuman2961772 started working on this issue
May 21st 8:30pm
GetHuman2961772 indicated the issue is not fixed yet.
May 22nd 12:59am
GetHuman2961772 indicated the issue is not fixed yet.
May 22nd 1:00am
GetHuman2961772 indicated the issue is not fixed yet.
May 22nd 1:01am
GetHuman2961772 indicated the issue is not fixed yet.
May 22nd 1:04am
GetHuman2961772 indicated the issue is not fixed yet.
May 22nd 1:04am
GetHuman2961772 indicated the issue is not fixed yet.
May 22nd 1:04am
GetHuman2961772 indicated the issue is not fixed yet.
May 22nd 1:09am
GetHuman2961772 indicated the issue is not fixed yet.
May 22nd 9:46pm
GetHuman2961772 indicated the issue is not fixed yet.
May 24th 9:05pm
GetHuman2961772 indicated the issue is not fixed yet.
May 24th 9:05pm
GetHuman2961772 shared this issue with others over email
May 24th 9:06pm
GetHuman2961772 confirmed the issue is fixed. Hooray!
May 24th 9:09pm
GetHuman2961772 indicated the issue is not fixed yet.
May 24th 9:12pm
GetHuman2961772 indicated the issue is not fixed yet.
May 24th 9:13pm
GetHuman2961772 shared this issue with your circles on Google+
May 24th 9:13pm
GetHuman2961772 indicated the issue is not fixed yet.
May 24th 9:14pm
GetHuman2961772 indicated the issue is not fixed yet.
May 24th 9:14pm
GetHuman2961772 indicated the issue is not fixed yet.
May 24th 9:14pm