I am appalled at your response to my issue. The response says you are waiting for ME t...
GetHuman2955712's customer service issue with Groupon from May 2019
Help with my Groupon issue
The issue in GetHuman2955712's own words
I am appalled at your response to my issue. The response says you are waiting for ME to fix the problem and tell you how I did it! Seriously?? I have a vendor I cannot get to respond - which means I cannot use my Groupon because it requires making an appt. with a vendor who does not return calls. Catch -**. I asked for Groupon to refund my $** and I get a non-response from you. Feel like I am in a revolving door. No customer service seems to be your motto. I am outraged.
GetHuman2955712 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2955712 fixed the problem
I pestered Groupon HELP online until someone finally gave me an email address to contact the vendor . I found it a frustrating, unpleasant experience using this online method. Took me a week to get to a possible solution. Bad customer service. Now I have spent *-* days trying to get an appt for services with the vendor, as the Groupon expires before they have availability. I started in early May trying to book an appt with the vendor, so I lost * wks of eligibililty time just trying to get vendor to respond* then another week or so getting useful help from Groupon. Altogether a hugely unsatisfactory experience. Will put me "off" of buying Groupon for some time.
Please help with my Groupon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Groupon
Customer service issue
Reported by GetHuman2955712
May 21st, 2019 - 2 years ago
I have an issue with Groupon too
Fixed
GetHuman2955712 shared how to fix
Seen by 5 customers so far
Similar issue to 210117 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman2955712 started working on this issue
May 21st, 2019 12:14am
GetHuman2955712 confirmed the issue is fixed. Hooray!
May 24th, 2019 2:23pm
Paying Your Telecom Too Much?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.