I wasn’t able to stay at a groupon reservation due to the fact that the room was unacce...

GetHuman-coollbee's customer service issue with Groupon from May 2019

Help with my Groupon issue
The issue in GetHuman-coollbee's own words
I wasn’t able to stay at a groupon reservation due to the fact that the room was unacceptable with mold growing on the wallpaper, filthy tile floor in bathroom, heavily stained carpet and dirty feminine hygiene pads laying under the sink. Right after checking in we thankfully found another hotel that was *** percent better. I was expecting a refund. Thank you. My name is Colleen Snyder. Email *****@***.com This was ordered on February * at *:**PM and was for May ** through May **, ****. Payed total ***.**. It was Quality Inn and Suites Niagara Falls and the woman we felt with there was Victoria. Thank you
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Groupon

Customer service issue
Reported by GetHuman-coollbee
May 20th, 2019 - a mon ago
I have an issue with Groupon too
Fixed
Seen by 16 customers so far
Similar issue to 209917 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman-coollbee started working on this issue
May 20th 6:58pm
GetHuman-coollbee indicated the issue is not fixed yet.
May 21st 12:32pm
GetHuman-coollbee indicated the issue is not fixed yet.
May 21st 9:34pm
GetHuman-coollbee indicated the issue is not fixed yet.
May 22nd 11:45pm
GetHuman-coollbee indicated the issue is not fixed yet.
May 24th 3:39am
GetHuman-coollbee indicated the issue is not fixed yet.
May 25th 2:18am
GetHuman-coollbee indicated the issue is not fixed yet.
May 25th 2:18am
GetHuman-coollbee indicated the issue is not fixed yet.
May 25th 2:19am
GetHuman-coollbee confirmed the issue is fixed. Hooray!
May 30th 2:49am
GetHuman-coollbee confirmed the issue is fixed. Hooray!
May 30th 2:49am
GetHuman-coollbee confirmed the issue is fixed. Hooray!
Jun 2nd 2:05am