On March **, **** I purchased a ilovekickboxing pass for ** classes, One ** minute pers...

GetHuman2954225's Refund My Order issue with Groupon from May 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2954225's own words
On March **, **** I purchased a ilovekickboxing pass for ** classes, One ** minute personal training session and a pair of gloves for fifty dollars. I called and scheduled an appointment for ******. When I got to my appointment I was by a employee that the studio was informed earlier that day that today was there last day open. He then proceeded to tell me to get me money back I have to email there corporate office. I sent a email to them on ******. I called there headquarters on ****** and was told by Joy that the company has received my email but she could not give me any other details. I called a second time on ****** and again I was told by Joy that they are working on refunds but there was a back log. I have yet to receive a email from this company. This was my first time ordering off of your website and it has been a complete disaster. I am asking for a refund of my $** which is what I paid. My order number is****-******-******. Can someone please help me with my refund.*Thank you*Tasha Arrington
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Refund My Order issue
Reported by GetHuman2954225
May 20th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 209744 others
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GetHuman2954225 started working on this issue
May 20th 3:47pm