I bought * vouchers for Mothers day for a spa*massage. The price was the same deal as...

GetHuman-usnad's Refund My Order issue with Groupon from May 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-usnad's own words
I bought * vouchers for Mothers day for a spa*massage. The price was the same deal as what they had listed. There were customers coming in without a Groupon that had the same deal listed on their board. Second, the spa*massage was not as described. They also charged my parents an extra ** dollar each because the workers there they couldn't speak English. My parents thought ** min massage was ** bucks but they charged ** each plus tip. They didn't explain to my parents that there would be an extra charge ** dollars each because of their poor English skills. In the end, they ended up paying ** dollars extra, ** each for massage and * dollar tip. This was paid after I gave them the voucher. The quality of the message was also horrible which i am fine with, but not the extra charged. I am hoping there is something that you can do for me. I was not happy with this place at all and going to make sure I avoid that place.
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Refund My Order issue
Reported by GetHuman-usnad
May 19th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 209438 others
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GetHuman-usnad started working on this issue
May 19th 9:31pm