I bought * vouchers for Mothers day for a spa*massage. The price was the same deal as...
GetHuman-usnad's Refund My Order issue with Groupon from May 2019
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The issue in GetHuman-usnad's own words
I bought * vouchers for Mothers day for a spa*massage. The price was the same deal as what they had listed. There were customers coming in without a Groupon that had the same deal listed on their board. Second, the spa*massage was not as described. They also charged my parents an extra ** dollar each because the workers there they couldn't speak English. My parents thought ** min massage was ** bucks but they charged ** each plus tip. They didn't explain to my parents that there would be an extra charge ** dollars each because of their poor English skills. In the end, they ended up paying ** dollars extra, ** each for massage and * dollar tip. This was paid after I gave them the voucher. The quality of the message was also horrible which i am fine with, but not the extra charged. I am hoping there is something that you can do for me. I was not happy with this place at all and going to make sure I avoid that place.
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