I purchased * sets of train ticket on * separate orders for a date that is not good for...

GetHuman-boo_rene's customer service issue with Groupon from May 2019

Help with my Groupon issue
The issue in GetHuman-boo_rene's own words
I purchased * sets of train ticket on * separate orders for a date that is not good for me, so I went through the trade in process to get a different date. One of the ticket had a discount on it during the first order process and when I swapped it I could use the code (DEAL**) to get the order so the same amount so I paid $** more than originally for the exact same thing I ordered with a different date and also I found a different coupon code (SAVE) that I tried to use on the second one but I pressed place order instead of apply coupon button by mistake. Is there anyway I can get these two adjusted to get the difference back because I suppose to have save about $** and I ended up not saving anything. Thanks in advance. Marlisha Childs
I would like a refund of the extra money I ended up paying.
How GetHuman-boo_rene fixed the problem
They issued me the difference after chatting with two different people. They finally understood what happened
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Groupon

Customer service issue
Reported by GetHuman-boo_rene
May 19th, 2019 - 2 years ago
Fixed
GetHuman-boo_rene shared how to fix
Seen by 12 customers so far
Similar issue to 209197 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-boo_rene started working on this issue
May 19th, 2019 3:00am
GetHuman-boo_rene indicated the issue is not fixed yet.
May 20th, 2019 3:49am
GetHuman-boo_rene indicated the issue is not fixed yet.
May 20th, 2019 9:21pm
GetHuman-boo_rene indicated the issue is not fixed yet.
May 20th, 2019 9:23pm
GetHuman-boo_rene indicated the issue is not fixed yet.
May 20th, 2019 10:10pm
GetHuman-boo_rene confirmed the issue is fixed. Hooray!
May 20th, 2019 10:28pm