My name is Nassera Ducre. Today I ordered an online TEFL course from Gobal Language tra...

GetHuman-nducre's Refund My Order issue with Groupon from May 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-nducre's own words
My name is Nassera Ducre. Today I ordered an online TEFL course from Gobal Language training. There was a discount offered which brought the cost to only ** dollars. I put in all of the required information, credit card number, and proceeded with the buy button. A prompt then came back saying that my order could not be processed. **I then proceed to try and order once again, and pressed the buy button. This time, the order went through and was processed. When I went to redeem the order discount, it indicated that two purchases were made. I then check my banking account and it was confirmed that the first order went through dispite the prompt that said there was a problem placing the order. My intentions were to purchanse only (*). Please refund the additional $**.** taken from my account. Please fix the glitch in your pay systems*Thank you.

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Groupon

Refund My Order issue
Reported by GetHuman-nducre
May 18th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 209070 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-nducre started working on this issue
May 18th, 2019 7:26pm