Several hours ago early this morning ** May ****.I placed an order I had four items in...

GetHuman-jackiwar's customer service issue with Groupon from May 2019

Help with my Groupon issue
The issue in GetHuman-jackiwar's own words
Several hours ago early this morning ** May ****.I placed an order I had four items in my cart. Before submitting order I removed (*) items. Amount due showed approximately*$**.** this amount included Shipping & tax .* I submitted the order. Around **:** I checked my email and it said there was a problem with the card that was listed. *I attempted to correct the error unsuccessfully. They made it clear in the email that they will submit my payment again tomorrow* I only wanted one item the other three items showed as removed prior to me submitting order. *Can you help me my order number is **** - ******-******. I removed the other (*) items from groupon cart because *I realized I didn't really need those items.*I tried to reply email sent to me ****. It was returned. Tried updating my card information. Error enter postal code came up sevrral times.*I only submitted order after removing * ***** pack * passport wallet * shaper type tank top.

GetHuman-jackiwar did not yet indicate what Groupon should do to make this right.

How GetHuman-jackiwar fixed the problem
I followed all the steps gethuman.com gave me. This is the second time I have completed this information. Thanks a million for your assistance
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Groupon

Customer service issue
Reported by GetHuman-jackiwar
May 18th, 2019 - 2 years ago
Fixed
GetHuman-jackiwar shared how to fix
Seen by 9 customers so far
Similar issue to 209015 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-jackiwar started working on this issue
May 18th, 2019 5:39pm
GetHuman-jackiwar indicated the issue is not fixed yet.
May 18th, 2019 11:27pm
GetHuman-jackiwar indicated the issue is not fixed yet.
May 19th, 2019 10:19pm
GetHuman-jackiwar indicated the issue is not fixed yet.
May 19th, 2019 10:19pm
GetHuman-jackiwar indicated the issue is not fixed yet.
May 19th, 2019 10:21pm
GetHuman-jackiwar confirmed the issue is fixed. Hooray!
May 21st, 2019 8:42pm