GetHuman*Earlier this month I responded to a Groupon offer tharlier this month I respon...

GetHuman2943127's customer service issue with Groupon from May 2019

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The issue in GetHuman2943127's own words
GetHuman*Earlier this month I responded to a Groupon offer tharlier this month I responded to a...*Your customer service issue with Groupon from May ****** ** views * ****** similar * * following*First: share to improve your odds*Strength in numbers! Companies respond better when others are watching.**Your next move: go to the Groupon help center.*Groupon doesn't have a customer phone number that is answered by an agent. Instead, you will want to follow the link below to head to their help center. We will check on you later to make sure it's all set or try to help escalate.*Groupon Help Center*Did you go to Groupon's help center that we suggested?*I already tried Groupon's help center*I fixed this issue already** *Before contacting them, items you may need:*Name on account*Email on account*Billing address*I don't have all of these*The issue in your own words*Earlier this month I responded to a Groupon offer tharlier this month I responded to a Groupon offer at offered **% off an order at a local Las Vegas restaurant, Cafe Americana. The offer said that I would pay the normal price at the restaurant and they would automatically take the **% off the ptice if I used the same cc I was required to submit. I never went to this restaurant EVER & assumed that it would just disappear. *However, on my most recent cc statement I am showing a charge of $**.** from Cafe Americana without ever having dined there. I trusted this discount because it was associated with Groupon, even though I felt uneasy about sharing my cc details on line. Transaction date is reported as ****. This is not true and I expect a refund immediately.*You did not yet indicate what Groupon should do to make this right.*How you fixed the problem*We are waiting for you to fix the problem and share the solution with the rest of us customers.*Find similar issues & fixes*Follow other customers in the midst of the same issue or find a prior solution.*On December **, ****, I responded to a Groupon offer to apply for a Costco member...*When I click on Groupon it will not respond*I bought a groupon for a reading and the person selling the groupon is NOT respon...*I have the same issue, and Groupon has not responded*i need to do live chat with groupon they are not responding*I want my money for two Groupons I have been trying for months..no one responds...*How long does it take Groupon to respond*bought Groupon, vender never responded to phone messages.*Hi, *Purchased groupon voucher m but they are not responding .** *Groupon*Customer Service Issue*May **th, **** - **h ago*Edit*Not resolved*Seen by * customers so far*Similar issue to ****** others** customers following this*Timeline*GetHuman******* started working on this issue*May **th *:**pm*GetHuman******* indicated the issue is not fixed yet.*May **th **:**am**Fpor both email and chat I waa greyed out so could not send or respond. ** *Company Contact Info * Groupon * Customer issues * Earlier this month I responded to a G...

GetHuman2943127 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman2943127
May 18th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 208994 others
0 customers following this

Timeline

GetHuman2943127 started working on this issue
May 18th, 2019 5:07pm

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