Earlier this month I responded to a Groupon offer tharlier this month I responded to a...

GetHuman2943127's customer service issue with Groupon from May 2019

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The issue in GetHuman2943127's own words
Earlier this month I responded to a Groupon offer tharlier this month I responded to a Groupon offer at offered **% off an order at a local Las Vegas restaurant, Cafe Americana. The offer said that I would pay the normal price at the restaurant and they would automatically take the **% off the ptice if I used the same cc I was required to submit. I never went to this restaurant EVER & assumed that it would just disappear. *However, on my most recent cc statement I am showing a charge of $**.** from Cafe Americana without ever having dined there. I trusted this discount because it was associated with Groupon, even though I felt uneasy about sharing my cc details on line. Transaction date is reported as ****. This is not true and I expect a refund immediately.

GetHuman2943127 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman2943127
May 18th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 208788 others
0 customers following this

Timeline

GetHuman2943127 started working on this issue
May 18th, 2019 2:44am
GetHuman2943127 indicated the issue is not fixed yet.
May 18th, 2019 5:03pm
GetHuman2943127 indicated the issue is not fixed yet.
May 18th, 2019 5:04pm

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