Hi my Name is Kelly Allen and I purchased two Groupons for laser hair removal, and it i...

GetHuman2930836's Refund My Order issue with Groupon from May 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2930836's own words
Hi my Name is Kelly Allen and I purchased two Groupons for laser hair removal, and it is impossible to get thru to a human on the call line. Or the app. I purchased two groupons thru pay pal and I had to cancell my appointment due to Medical. I called the office and spoke to a Manager and she told me it’s not an issue since I never received any service and to contact you. The transactions are below:** Amount: $***.** USD**Transaction ID: *E******KJ*********Transaction Date: March *, ******Transaction Amount: $**.** USD**Amount: $**.** USD**Transaction ID: **K******K******V**Transaction Date: March *, ******The location is: Alpha Weight& Wellness Medical Clinic&Medspa*(***) ***-******** S Semoran Blvd*Orlando FLORIDA ******United States The Managers Name is Katherine who I spoke with. *My email is *****@***.com*My cell ***-***-******I never received any services. And cancelled a month and half in advance. You can contact there office and speak to the Manager Katherine and she will confirm, that her and I have spoke. Please let contact me and or refund the money back into my paypal account, so I can purchase something different on Groupon that I can use. **Thank you **Kelly Allen

GetHuman2930836 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman2930836
May 16th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 207570 others
0 customers following this

Timeline

GetHuman2930836 started working on this issue
May 16th, 2019 1:43am
GetHuman2930836 indicated the issue is not fixed yet.
May 16th, 2019 9:17am
GetHuman2930836 indicated the issue is not fixed yet.
May 17th, 2019 3:02am

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