I attempted to purchase a voucher for Microdermabrasion treatments last week on groupon...

GetHuman2922815's Refund My Order issue with Groupon from May 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2922815's own words
I attempted to purchase a voucher for Microdermabrasion treatments last week on groupon. I repeatedly got the message "your order cannot be processed at this time" or something of that nature. So I tried again multiple times during the day and got the same message, I finally gave up. I attempted to make the purchase another day, same message. Then, today, I got an email that my 'deal is waiting for me'. I looked and it was one of the microdermabrasion treatments I was trying to purchase. So I looked at my 'groupons' and there are * !!! Each time I was told my order couldn't be processed, it was charging my card. *Please cancel all of these and refund the card that was charges as soon as possible. I can be reached *am-*:** pm pst at (***) ***-****. *Thank you.

GetHuman2922815 did not yet indicate what Groupon should do to make this right.

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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
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Refund My Order issue
Reported by GetHuman2922815
May 14th, 2019 - 3 years ago
Seen by 15 customers so far
Similar issue to 206845 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman2922815 started working on this issue
May 14th, 2019 7:38pm
GetHuman2922815 indicated the issue is not fixed yet.
May 15th, 2019 2:09pm
GetHuman2922815 indicated the issue is not fixed yet.
May 15th, 2019 2:10pm
GetHuman2922815 confirmed the issue is fixed. Hooray!
May 15th, 2019 8:03pm

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